Strengthening Online Learning Delivery for SIDC with Moodle™ Platform Expertise
Based in Kuala Lumpur, the Securities Industry Development Corporation (SIDC) is Malaysia’s leading capital market education and training arm. A wholly owned subsidiary of the Securities Commission Malaysia, SIDC plays a pivotal role in elevating knowledge, ethics, and standards across the financial services industry. Their main focus? Supporting the growth and professional development of capital market participants through comprehensive learning programs and certifications.
But like many organisations focused on education and certification, SIDC faced the ongoing challenge of delivering high-impact, accessible, and scalable digital training — especially when working with thousands of learners, often simultaneously.
The Challenge of Scaling eLearning in a High-Stakes Sector
Financial industry professionals are a busy bunch. When SIDC introduced digital learning initiatives, they needed tools that were stable, flexible, and able to accommodate spikes in traffic — often during assessment periods or high-profile training modules. The organisation had previously adopted a Moodle™-based platform, but it faced limitations.
They needed more robust hosting, dependable backups, smoother integration with remote teaching tools, and the ability to support more concurrent learners. Not to mention the look and feel of the platform needed a bit of a refresh to align with SIDC’s professional branding. They weren’t looking for bells and whistles — they needed reliability, scalability, and support that speaks their language.
And yes, someone always tries to log in at the last minute on exam day — it’s basically a Moodle™ tradition.
Building a Bigger, Smarter, More Stable LMS
SIDC partnered with Pukunui Sdn Bhd, a longstanding expert in Moodle™ software implementations, for a long-term solution grounded in practical experience. The engagement began with a migration of SIDC’s existing Moodle™ site. The new implementation included a simple but effective theme branding overhaul to reflect SIDC’s visual identity — professional, credible, and user-friendly.
Over the following years, Pukunui supported SIDC with a range of hosting tiers — evolving with their needs as their learner base expanded. From smaller hosting packages early on, supporting a few thousand users, to large set-ups, suitable for larger institutions with high usage demands, the infrastructure scaled in sync with SIDC’s growth plans.
Each deployment came with high storage limits, generous bandwidth, nightly remote backups (always a sigh of relief for the IT team), and administration-level help desk support — ensuring SIDC staff weren’t alone navigating the platform’s complexities.
BBB Integration Opens Up Remote Learning Options
As the need for live interaction grew, especially during more immersive training modules, SIDC trialed Pukunui’s BigBlueButton Lite integration — a live remote lecturing tool tightly aligned with Moodle™. The Pukunui team installed and configured plugins to allow direct access within the platform. For SIDC, this meant trainers could launch live video rooms from within Moodle™ courses, creating a much more seamless learner journey between modules and interaction.
Why Moodle™ Platform Works for Professional Development Bodies
In heavily regulated sectors like finance, learning needs to be measurable, repeatable, and trackable at all levels. That’s why Moodle™ software — which supports unlimited user accounts, detailed course sequencing, and third-party plugin integrations — suits organisations like SIDC perfectly.
SIDC had unique needs: not just delivering courses, but proving completion, supporting certification paths, and managing concurrent user limits. With Moodle™, this was achievable without the overhead of complex bespoke software.
Plus, as SIDC scaled, the modular nature of the Moodle™ platform — and Pukunui’s methodical implementation — meant the LMS could grow, too. Features didn’t just stack up — they stacked in smart ways that avoided excessive customisation (and future headaches).
Results That Matter
Across multiple contract periods from 2019 through 2022, SIDC used Pukunui’s hosting services and site support to sustain consistent learning delivery. They were able to:
- Host and manage thousands of learners with confidence
- Run remote live sessions for smaller cohorts with minimal friction
- Receive timely support for upgrades, plugin installations, and troubleshooting
- Maintain data integrity through regular backups and stable infrastructure
- Re-brand their LMS platform to deliver a professional learning experience
Throughout this collaboration, SIDC has been an engaged and driven partner — responsive, open to improvements, and clear about their learners’ needs. Working with an organisation passionate about education and standards doesn’t just make the job easier — it makes it meaningful.
Looking Ahead
As compliance demands and professional certifications continue to evolve, SIDC is well-positioned to adapt. With their Moodle™ platform in place, solid infrastructure underneath, and years of operational learning under their belt, they’re geared up for scalable, premium content delivery long into the future.
And with Pukunui in their corner, they know someone’s always got their back — from plugin hiccups to backup protocols to the occasional “Oops, I deleted a course” emergencies.
Upgrade Your LMS Journey with Confidence
If your organisation is ready to grow your eLearning capabilities, reduce technical stress, and support users effectively — we’re here to make it happen. Talk to Pukunui today about what expert Moodle™ platform support could mean for you.
